iQX Limited (ACN: 155 518 380) and its related body corporates (‘iQX’) are committed to protecting and respecting your privacy. iQX is bound by the Privacy Act 1988 (Cth), including the Australian Privacy Principles (‘APPs’). In order to provide you with additional information and services other than the text, data, articles, reports, calculations, opinions, images, graphs, charts, animations, graphics, presentation and analysis (“Content”) generally available to the public, we may request your personal information. We may also use your personal details to communicate with you about the Content and other additional services and comply with relevant laws.
The Information iQX Collects and Holds
In the course of our business and wherever practicable, you may choose, and iQX may collect, personal information from you that is necessary for us to provide you with additional services. The personal information collected may vary depending on the type of our interaction we have with you. Whenever it is reasonable and practicable to do so, iQX will only collect personal information which is reasonably necessary for it to:
iQX generally holds personal information relating to:
How iQX Collects Your Personal Information
When collecting, using or disclosing personal information, iQX will take such steps as are reasonable in the circumstances to ensure that the information is accurate, up-to-date and complete. We may collect personal information from you when you submit your interest in any of our services, or complete the “Contact Us” section of this website, request for further information, provide your business card to us, or provide us with any information or other material about yourself or your business.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, there are circumstances where you may optionally provide personal information. For example, if you contact the Webmaster you will be submitting personally identifiable information (your email and any content contained within). Summiting a request for additional information, joining a mailing list or using social any of the media links found on this website in conjunction with your personal social media profile can also involve personally identifiable information. We will never exploit any of your personal information, other than for the purposes for which you have provided it.
Anonymous User Data
For each visitor that visits this website, we collect the following information, including but not limited to cookies, browser type, version and language, operating system, pages viewed while browsing the website, page access times and referring website address. This collected information is used internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this website.
The Principles require that sensitive information is only used and disclosed for the purposes for which it was provided, or for a directly related secondary purpose, unless you agree otherwise or for other specific reasons such as if the use or disclosure of this information is required by law or to prevent a serious and imminent threat to life or health of an individual.
iQX generally does not collect sensitive information about you, and will only do so if it is required by law and you have consented to the collection of this information.
Receiving Unsolicited Personal Information
If the personal information could not have been collected by iQX, it will destroy the information or ensure that the information is de-identified.
For what purposes do we use personal information?
iQX only collects, holds and uses personal information for the primary purpose it was provided, a related purpose or as required or permitted by law. This includes:
Where iQX collects an individual’s personal information for a particular purpose (i.e. the primary purpose), it will not use that information for another purpose (i.e. a secondary purpose) unless the individual has consented to the use or disclosure of that information or:
Disclosing Your Information
We may be required by law to disclose personal information. For instance, we may be required to provide details to:
With consent, iQX will disclose your personal information to an accountant, financial consultant or other person or organisation you nominate
If iQX uses or discloses your personal information for direct marketing purposes, it will include a simple and free means of ‘opting-out’ of receiving future direct marketing material and it will ensure that it respects such requests, within a reasonable period of time and notifies any other organisation it is using to facilitate the direct marketing, if any.
If iQX has not collected your personal information directly from you, the ‘opt-out’ statement will be prominent. iQX will only use sensitive information for direct marketing purposes where the individual has provided consent for it to be used for that purpose.
If iQX uses the personal information for direct marketing purposes, it will ensure that it complies with the requirements of the Spam Act 2003 (cth).
How iQX Holds and Protects Your Personal Information
iQX will ensure that in relation to any personal information it holds that it will take such steps as are reasonable in the circumstances to protect the information from:
If other organisations provide support services, iQX requires them to appropriately safeguard the privacy of the information provided to them.
If iQX holds information which it no longer needs (for any purpose for which the information may be used or disclosed) or it is no longer required to keep, it will take such steps as are reasonable in the circumstance to destroy the information or to ensure that the information is de-identified.
Access to & correction of information
You may request access to any personal information we hold about you. Generally, you can request iQX to correct any personal information it holds about you, however, this is subject to some exceptions allowed under the Privacy laws:
If access is denied and iQX relies on one of the exceptions or is unable to provide the personal information in the manner requested, it will take such steps (if any) as are reasonable in the circumstances to give access in a way that meets the needs of both yourself and iQX and it will provide a written notice setting out:
Having regard to the purpose for which the personal information is held, if upon receiving a request from you, iQX is satisfied that the information is inaccurate, out of date or incomplete, we will take such steps as are necessary to correct that information.
If iQX refuses or is otherwise unable to correct your personal information, it will provide a written notice to the individual setting out:
How to contact us
Level 9, 85 Castlereagh Street
Sydney NSW 2000
Privacy Officer, (02) 8239 5400
All complaints will be handled in accordance with the APPs and iQX’s Complaints Policy. If you are not satisfied with the outcome of your complaint, you can refer the matter to external dispute resolution or contact the Australian Privacy Commissioner through www.oaic.gov.au to discuss your concerns.